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+65 9171 7537
admin@swimjourney.sg

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Frequently Asked Questions

Can I choose between male and female swimming coach?
Yes we do have female swimming coaches too if you feel your child is more comfortable learning from a female swimming coach.

But do take note there is an extra charge for female coach. Kindly check out the Lessons & Fee section for more information.

Are your swim coaches certified?
Yes, all of our coaches are full certified from Singapore Sports Council, NROC, NCAP, Austswim, ASCTA, Swimming Teachers’ Association and AED/CPR.
What if it rains during the day of my lesson?
If the weather is unfavourable, please contact our coaches 2 hour earlier to reschedule the lesson.

In the event of lightning/thunderstorm alerts, please work with our swim coaches to either reschedule the lesson, or lands drills and theory lessons can also be conducted in sheltered area.

You and your child safety is our priority.

Is it better to take private class or group class for me or my child?
It depends on what are you looking for. For private class, our coach will be able to fully concentrate on you and your kids thus making your progress at a faster rate compared to group classes.

However for group classes, you or your child will be able to swim alongside with other peers or your friends, making it more interesting and fun for them, as well as more bonding and interaction between one another, although the progress will not be so fast compare to private classes.

How do I go about joining a group class?

We would recommend you to find your friends and form a group together and sign up for our group class package. It will be great if either one stay in a condominium or private estate with a pool so our coaches can travel there and conduct the class.

Where do you normally conduct your swimming lesson?

Our lesson are conducted islandwide in condo and private estate pool. As long as you or your friend who is joining the class stay in condo or private estate with a swimming pool, our coaches can travel down to your place to conduct the lesson.

If not, we do have coaches that conduct swimming lessons in public swimming pools as well.

What do I need to bring for the lesson?
Bring along your goggles. If you have swim board/aids it is advisable to bring along too, although our coaches will provide the necessary swimming equipment.

We do recommend you to get the necessary swimming equipment so you can practice on your own during your free time.

What is the maximum size of your group classes?

We highly recommend not more than 6 in a group, as we believe that this will allow our coach to have a good amount of attention spent on each of the student and make learning swimming more efficiently.

Does the parent need to accompany the child in the pool during the lesson?
For child 4 years and below, we recommend one of the parent to accompany child in the pool to make learning swimming more effective for them.
Can I group my 3 years old and 7 years old child together in the swim class?
We would recommend to conduct the class separately. As their age group is different thus the skills that they are able to do and learn will be different.

We recommend separate classes to make learning swimming for them more effective and efficient. In this case we would suggest a back to back class for them.

How long will it take for me and my child to be able to swim?
Every individual have different ability. In average, it usually takes around 2 to 3 months to be able to have basic water knowledge.

Don’t worry and take your time with us. We want you to have fun and enjoy the process of learning swimming along the way.

Me or my child have extreme water phobia. Is it okay to take up swimming lesson?
All our coaches are super friendly and patient, rest assure you can build up your water confidence through our coaches class.

It may take longer than others, but it is definitely possible to be water confidence if you believe in us and yourself to make it happen.

I am interested to sign up! How do I go about doing it?
You can head over to our Sign up section above and fill up the sign up form there. Or you can email us at admin@swimjourney.sg or contact us at +65 9171 7537. We will get back to you as soon as possible!